COVID-19 Coronavirus Updates & Resources

Providing Top Resources for You, Our Valued Member

Stay in the Know

As each of you continues monitoring this growing COVID-19 situation, please know the West & SouthEast REALTORS® of the Valley (WeSERV) remains member-focused and wants to provide top resources for you, our valued member. We’re actively monitoring developments of COVID-19 (Coronavirus) and relying on local, state, and national health authorities for guidance.

Your health and safety are important to us. We’re taking all the necessary precautions to continue business and provide you services while protecting your health and that of our leadership and staff. In doing so, we ask that our members wear a face covering when visiting any of our Chapter offices. Our Member Services team can provide you with a face mask if you don't have one. We appreciate your understanding and cooperation.

We're dedicating this page to updates and resources so you can stay informed on what we're doing as an Association, and what other organizations are doing to help our communities while we work through the effects of the Coronavirus. We'll include links to reliable resources so you can access them easily from one source. Check back often, as we'll update this page as we learn of more resources.

If you're aware of additional community efforts or information that we can include on this page, please send them to

News and Update Emails from WeSERV

You're receiving many emails from a variety of businesses with updates about COVID-19. Our communications about how we're progressing through the Coronavirus changes may get lost in the mix. You can find some of our messages published on the News page. You can link to the emails here.

Urgent: WeSERV COVID-19 Announcement
Sent Tuesday, September 22, 2020, around 5:00 PM

COVID-19 Update: WeSERV's Temporary Office Hours
Sent Tuesday, March 31, around 12:00 PM

WeSERV's Government Affairs Team Monitors Ongoing Mandates
Sent Friday, March 27, around 4:30 PM

Survey: How is COVID-19 Affecting Your Business?
Sent Friday, March 27, around 10:00 AM

Webinar: How to Survive and Thrive During COVID-19
Sent Thursday, March 26, around 3:00 PM

WeSERV Brokers: Online Education for You and Your Agents
Sent Wednesday, March 25, around 5:00 PM

Brokers: New Member Application Process
Sent Thursday, March 19, around 2:30 PM

Complimentary 24 Online CE Hours Provided by WeSERV
Sent Wednesday, March 18, around 4:30 PM

Events and Education Postponements
Sent Tuesday, March 17, around 2:30 PM

WeSERV's Statement Concerning COVID-19 (Coronavirus)
Sent Friday, March 13, around 3:00 PM

Continuing Education Opportunities

The Arizona Department of Real Estate (ADRE) is not waiving continuing education hours for license renewals, nor extending expiration dates. They say that nearly 99 percent of license renewals are submitted online, and suggest that licensees that need to renew in the next couple of months take online courses.

Per the current mandates, we postponed our in-person classes at all of our locations through July 31, 2020. As the situation evolves, we'll keep you posted on any adjustments to our future education schedule. In the meantime, we secured discounted and no-cost to you online continuing education options. Visit our Online Education page to get more information and take advantage of these opportunities.

We're also offering webinars and remote continuing education classes during the month of July. Be sure to register. We'll send you the Zoom webinar link in a reminder email the day before the class. view classes

RRC Webinar Recording: Economic Security Act
Watch this invaluable webinar that will educate you on how YOU can access the available benefits from the CARES legislation during this time of declining or non-existent business.

Although this webinar was provided initially to just CRS members, the Arizona State Chapter of the Residential Real Estate Council received permission to share this information with all REALTORS®. watch webinar

Webinar PowerPoint: How to Survive and Thrive During COVID-19
Were you unable to attend Shay Hata’s webinar “How to Survive and Thrive During COVID-19”? Well, you’re in luck! You can download the entire PowerPoint presentation. There are a lot of useful tools and tricks that you can use during these unprecedented times. download the PowerPoint

We look forward to seeing you in our classrooms soon.

WeSERV Government Affairs Resources & Podcasts

COVID-19 Testing
El Mirage Walgreens is the only testing site in West Valley. Click the link to find more testing sites.

PPP and EIDL program extension:

City of Avondale – Update from Mayor Weise

City of Maricopa – Update from Mayor Price

Update Government Corona Virus Programs, Our Association and GAD Events

Update on Small Business, Independent Contractor Programs and Resources – Corona Virus

Families First Corona Virus Response Act – What It Means for Your Small Business

EIDL Loans – Economic Disaster Loans and Grants

The CARES Act – Paycheck Protection Program

New Laws in Arizona and New Resources and Economic Relief Programs (podcast) 

Arizona Resources

Arizona Commerce Authority
Visit the website at

Arizona Small Business Bootcamp & Collective
The Arizona Commerce Authority and Local First Arizona — supported by a dynamic group of community partners — have launched a statewide initiative to help Arizona’s small businesses respond to the immediate impacts of COVID-19, plan for the future and return stronger than before. Over the course of six weeks, local business leaders and subject matter experts will provide real-time support and available resources across Arizona in live, daily sessions to help small businesses return stronger than they entered. Register for upcoming webinars or view webinars you may have missed at

Governor Ducey Executive Orders

view all Governor Ducey's Executive Orders

Governor Ducey Extends COVID-19 Eviction Protections; Expands Rental Assistance Access

PHOENIX, July 16, 2020 — Governor Doug Ducey today signed an Executive Order extending a moratorium on residential evictions until October 31, 2020, providing continued protections for renters who are facing economic hardship as a result of COVID-19. The order ensures renters impacted by COVID-19 will be able to stay in their homes while extending the time to access rental assistance programs. read more and download the executive order

Further Action To Reverse COVID-19 Spread In Arizona

PHOENIX — As part of continued efforts to reverse the trend of COVID-19 spread in Arizona, Governor Doug Ducey today signed an Executive Order to prohibit large gatherings, cease the issuance of new special event licenses and pause the operations of bars, gyms, movie theaters, waterparks and tubing rentals. The pause of these business operations takes effect at 8:00 p.m. today, Monday, June 29 and is in effect for one month.

In addition, Governor Ducey today announced, in coordination with Superintendent of Public Instruction Kathy Hoffman, the first day of school for in-person learning will be delayed until August 17, 2020. Schools will be able to conduct distance learning before then should they choose. read more

Remote Online Notarization
In partnership with Secretary of State Katie Hobbs, Governor Doug Ducey issued an Executive Order allowing Arizonans to get documents notarized remotely, while ensuring secure and effective verification processes. view the order

Review a comprehensive outline about Remote Online Notarization (RON) and how to implement it into your business at

Arizona Department of Economic Security

WeSERV GAD Liz Recchia discusses unemployment insurance and the other resources now available to 1099 and self-employed people in this podcast.

Arizona REALTORS® Resources

Taking action against the affordable housing crisis
A minimum wage employee must work 54 hours a week to afford a one-bedroom apartment in Maricopa County...

...A recent study conducted by the National Low Income Housing Coalition placed the Phoenix-Metro area among the top 10 cities with the most severe shortage of rental homes affordable to extremely low-income households. Currently, more than 10,000 Arizonans lack permanent housing and are either living in overcrowded shelters or on the streets...

...The AZHF raises funds through both traditional donations and a unique, voluntary escrow donation program. This program gives every home buyer and seller in Arizona the opportunity to donate $25 (or more) to the AZHF using a simple, one-page sheet that’s been added to the standard sales and escrow package...

Read Michelle Lind's article published in AZ Big Media on April 30, 2020 
Read article published on, on January 31, 2020  
Watch video
How you can help   

Arizona Coronavirus/COVID-19 Addendum
To assist buyers and sellers experiencing such events, Arizona REALTORS® has released a Coronavirus/COVID-19 Addendum. The parties can use this form to amend the Purchase Contract to account for these unanticipated occurrences. You can find the Addendum in TransactionDesk® and zipForm®. view the sample | read the Addendum FAQ 

COVID-19 Arizona REALTORS® Relief Hotline
The COVID-19 pandemic has posed unique financial challenges to REALTORS® all across Arizona. In response, the Arizona REALTORS® is pleased to provide a new free member benefit titled the COVID-19 Arizona REALTORS® Relief Hotline.

The Relief Hotline, which will be staffed by attorneys at the law firm Manning & Kass LLP, will be available to provide all members with help navigating and applying for financial assistance programs during the COVID-19 pandemic, ranging from small business loans to unemployment benefits. learn more 

AR Coronavirus Updates 
Arizona REALTORS® is monitoring the latest news and information related to coronavirus (COVID-19) and its impact on our health and the real estate industry. Check back to this site regularly for updates to the evolving situation. visit site 

NAR Aid and Resources

The National Association of REALTORS®

NAR Offers Telemedicine Service to REALTORS® at No Cost in Response to COVID-19 Crisis
During these turbulent times, NAR is committed to ensuring that our members and their families have the resources to stay safe, healthy, and secure. Through hard work and negotiations focused on what’s truly important right now, NAR is funding two full months of Members TeleHealth℠ as a benefit to members who do not currently have access to telemedicine. Enrollment is limited and extended through May 31. Read the full details at

Resources & Information
Coronavirus: A Guide for REALTORS®
Coronavirus Advocacy FAQs: RE Transactions, Independent Contractors, NAR Grants
Brokers Respond to COVID-19 Webinar
Coronavirus Aid, Relief, and Economic Security Act 
Shelter-in-Place Guidance During COVID-19 
Open House Guidance During COVID-19 
Right Tools, Right Now 

REALTORS® Step Up Relief Efforts in Response to Coronavirus
Coronavirus Forces Culture Change in Real Estate
Brokerages Adapt to New Realities
Personal Video Emails Can Strengthen Relationships
Broker With a Public Servant’s Heart 

Coronavirus in Real Estate

Governor Ducey Executive Orders

Governor Ducey Issues Order Delaying Evictions For Renters Impacted By COVID-19

Governor Ducey today (Tuesday, March 24, 2020) issued an executive order delaying the enforcement of eviction action orders for renters impacted by COVID-19. The order applies to renters who are quarantining due to COVID-19 or are facing economic hardship as a result of the outbreak. It will remain in effect for 120 days. read article

view all Governor Ducey's Executive Orders

About the Coronavirus: This Too Shall Pass - an Interview with Dr. Lawrence Yun
In these uncertain times, it’s vital to arm yourself with facts so you can prepare for and deal with any challenges. In this podcast episode, Brian Buffini interviews NAR Chief Economist Lawrence Yun and gets his take on how the economy and the housing market will be affected by the coronavirus. listen to podcast

COVID-19 Resources for Property Owners
Share this NAR guidance — updated daily — with consumers so they can take advantage of help offered by federal agencies, banks, and mortgage loan servicers. get resources

NAR Open House Guidance During COVID-19
New NAR legal guidance strongly encourages members to rethink in-person open houses in light of recommendations and actions by federal, state, and local authorities. This guidance includes ideas for tech-driven alternatives. read article

NAR Surveys

The National Association of REALTORS® is surveying members on the impact of the Coronavirus in their markets.

Survey released March 12, 2020
Survey released March 19, 2020

COVID-19 could help stabilize Phoenix-area home prices
Gary Harper, AZ Family interviews WeSERV Board Member Lance Billingsley on April 13, 2020
Take a look around, and it appears the housing market in the Phoenix area is still steady. But many real estate professionals say the pandemic has actually brought a change the Phoenix market has been needing. read the article

National Support

There's relief in sight. Let us know if your aware of additional resources to help our businesses, industry, or families at a national level.

US States’ Small Business Support Amid the Coronavirus Pandemic
Best Accounting Software ranked each state based on the help they’ve given and are continuing to give to small businesses during the pandemic. Scores depend on the number of loans that have been or are still available, the allocation of federal funding, and their regulations (e.g. extending businesses tax deadlines). Learn what they found. read article

Senate Passes Deal to Replenish Coronavirus Relief Funding
The U.S. Senate passed legislation Tuesday, April 21, 2020, to replenish funding for several coronavirus small-business relief programs championed by NAR and available to REALTORS®. The House is expected to take up the measure later this week.
Under the Senate agreement, the Paycheck Protection Program (PPP) will receive $310 billion in new cash, while the Economic Injury Disaster Loan (EIDL) fund will receive an additional $50 billion. The bill sets aside $60 billion of PPP funding exclusively for small and medium-sized community banks. learn more

Paycheck Protection Program (PPP) Update
Urgent Request from Congresswoman Lesko
The Paycheck Protection Program has run out of funding. Congresswoman Lesko is supportive of increased funding to the PPP to help businesses. The Senate is holding up funding. She wants to hear from those businesses who still need access to it and perhaps didn’t get their applications in before the program lapsed. Please consider sharing your stories as soon as possible with Congresswoman Lesko and the Republican Whip at

Congress Agrees on $2 Trillion Stimulus Package
Earlier today [Friday, March 27, 2020], The House of Representatives approved the $2 Trillion stimulus package that the Senate passed earlier this week. The $2 trillion support package includes $350 billion for small business relief. According to NAR, the stimulus package consists of a provision that the National Association of REALTORS® Advocacy Team has actively worked alongside Congress to achieve - an inclusion of unemployment aid that also would apply to independent contractors. This category traditionally is not included in unemployment laws, but one that many real estate professionals fall into. read article

NAR - What the $2T Stimulus Package Means for You
NAR fought for provisions in the bill that extend financial relief to independent contractors and commission-based workers. read article

CNN - What's in the $2 Trillion Coronavirus Stimulus Bill
Congressional lawmakers put the finishing touches on a $2 trillion stimulus bill to respond to the coronavirus pandemic, with cash and assistance for regular Americans, Main Street businesses and hard-hit airlines and manufacturers, among others. The Senate passed the bill, 96-0, and the House is set to follow suit Friday.
CNN reporters read through the entire legislation. get list of highlights

FOX 10 - Coronavirus Stimulus FAQ
After the Senate passed a historic $2.2 trillion economic relief package to help the devastated U.S. economy and to bring a sense of temporary financial relief to millions of Americans who lost their jobs practically overnight due to the COVID-19 pandemic, many are wondering exactly when and how they’ll receive their money. read FAQ

NY Times - FAQ on Stimulus Checks, Unemployment and the Coronavirus Bill
The $2 trillion relief bill would send money directly to Americans, greatly expand unemployment coverage and make a number of other changes. read FAQ

The CARES Act: What You Need to Know About Emergency Small Business Relief
One of the most encouraging sections of the CARES Act is the nearly $350B available for small businesses through the Paycheck Protection Program. These funds will be made quickly available for eligible small businesses through approved banks and lenders. Find out if your business is eligible and more CARES Acts facts and information here. learn more

Webinar Recording: Economic Security Act
Financial Assistance for REALTORS® Through the CARES Act
Watch this invaluable webinar that will educate you on how you can access the available benefits from the CARES legislation during this time of declining or non-existent business. Take this opportunity to learn how you can get financial assistance to help you run your business for the balance of the year. watch the webinar

Though this webinar was provided initially to just Certified Residential Specialists (CRS) members, the Arizona state chapter of the Residential Real Estate Council has received permission to share this information with all REALTORS®. Bryan Anderson, President of Arizona CRS/RRC, provided this recording.

Homeowners Facing Hardship Get Mortgage Payment Leeway
Fannie Mae and Freddie Mac unveiled a mortgage payment deferral program for up to two months for struggling homeowners. read article

IRS: Coronavirus Tax Relief
The Internal Revenue Service has established a special section focused on steps to help taxpayers, businesses and others affected by the Coronavirus. This page will be updated as new information is available. visit the website

The Treasury Department and Internal Revenue Service announced Saturday, March 21, that the federal income tax filing due date is automatically extended from April 15, 2020, to July 15, 2020. read news release

U.S. Department of the Treasury Coronavirus News
Internal Revenue Service Coronavirus News

Families First Coronavirus Response Act of 2020
On March 18, 2020, the US Senate passed, by a margin of 90-8, the Families First Coronavirus Response Act of 2020 (the “Act”), aimed at providing comprehensive relief to families and businesses impacted by the 2019 novel coronavirus and resulting COVID-19 pandemic. The Act was quickly signed by the President. read the Act | read the notice

U.S. Small Business Administration (SBA) Disaster Loans
The SBA approved loans for Arizona businesses affected by COVID-19. Individual businesses can be eligible for up to $2 million through the program. The loans may be used to pay fixed debts, payroll, accounts payable and other bills that can’t be paid because of COVID-19’s impact. get more info and apply

Scams & Fraud

Unfortunately, criminals may take advantage of situations like the Coronavirus, for their benefit. We want to stay healthy, safe, and secure.

Tips for Recognizing and Avoiding COVID-19-Related Fraud

COVID-19 continues to dominate headlines. However, some risks posed by the virus receive less coverage than others — especially when it comes to identity theft. Unfortunately, cybercriminals are always on the lookout for ways they can scam victims, and pandemics create an ideal climate for fraud. read the article

Helpful Local & National Resources

Check out resources from other organizations.

Your Business Matters (Govenor Ducey)
Arizona is here for your business during this challenging time and we have tools available to help us get through this. Whether you’re looking for financial support, employees or employment opportunities, the Arizona Commerce Authority has resources ready for you. Get more information at We're in this together. #AZTogether

Arizona Together
Office of the Arizona Governor 
Arizona at Work 

Coronavirus (COVID-19)
Crisis Response Network (In Arizona, dial 211)

Arizona Small Business Association 

National Association of REALTORS®

Community Resource Guide Cities of Surprise and Peoria   

What Can You Do to Help?

If you're interested in helping others in need during this tough time, here are some ways you can give back and serve our neighbors.

Donate to Arizona Food Bank Network
According to Feeding America, over 937,300 people in Arizona are struggling with hunger - and of them, 311,390 are children. Mandates of COVID-19 created economic challenges for our neighbors. More people in our communities are looking for food assistance to feed their families. As an association, we can come together to help.

For every one dollar ($1) donated, AzFBN can purchase nine (9) pounds of food, which provides seven (7) meals. Are you able to help create food security in our communities across Arizona? Make a donation today. donate

City of Surprise "Neighbors Helping Neighbors” Campaign to Support Community Needs
You can have a major impact by helping your neighbors! During our current public health crisis, the need of those in our community is increasing. The city of Surprise is asking our residents to donate some critical items. Learn more at

Donate to Organizations that Help Our Communities
The Salvation Army - Arizona
St. Mary's Food Bank
Valley Food Bank
Society of St. Vincent de Paul
Boys & Girls Club of the Valley     

Volunteers Needed
Benevilla HOME Services Program
Volunteer to help seniors with groceries, meals, etc. | view flyer

Meals of Joy
Volunteer to deliver hot meals to seniors.

REALTORS® Step Up Relief Efforts in Response to Coronavirus
Real estate pros are on the front lines of keeping housing alive and pushing for financial relief for consumers. Some also are in the background fighting to deliver food, shelter, and health care to the most vulnerable citizens. read article

Help Support Our Country's Medical Personnel
As you know, the country is running short of medical supplies for our health care workers due to the Coronavirus. One of the items most needed is face masks. Joann Fabric and Craft Stores has a special project for those that sew. They'll provide the kit to make one face mask (material and instructions). Contact your local Joann for more information or visit Sew it and return it to store, or donate it directly to a hospital. You can also purchase your own supplies and make as many as you wish and donate them. Click here for the DIY instructions, and the supplies and tools list.

Community Support

Organizations are helping in different  ways. Let us know if your aware of additional resources for our communities and families.

Find Help
If you or someone you know needs help, visit AzFBN Food Providers Directory, the largest database of emergency food options to find assistance.

Eligible families to receive money to provide meals to kids, according to new benefits
Households that are eligible will receive benefits equivalent to one free lunch and one free breakfast for each child. The benefits are calculated based on the number of school days for which the child would have received assistance from school meal programs. read the article

Pendergast Elementary School District Food & Nutrition Services
Food service plan in place that will provide meals for children 18 and under. All twelve school sites within the district (located in Phoenix, Glendale, and Avondale) will provide a grab and go breakfast and lunch meal. get more info

Casa Grande Elementary School District 4 School Closure Meal Service
Grab & Go Breakfast and Lunch will be served in one-stop each day. Meals are free for all children ages 1-18. Children do not have to attend CGESD or live in Casa Grande to participate. Feel free to stop by any of their seven locations. download the flyer | visit their website

The Salvation Army – FREE Hot Breakfast Drive-thru in Surprise
Starting on Monday, March 23, 7:00-9:00 AM, seniors or those who are food-insecure can stop by The Salvation Army in Surprise to get breakfast. Sack lunches will be provided too. 17420 Ave of the Arts, Surprise, AZ; 623-977-1084

The Salvation Army is also distributing prepackaged meals and prepared food bags. learn more

A Hot Lunch Program at the Surprise Senior Center
A hot lunch program offers seniors a balanced nutritious meal at 12 noon. The congregate meal program is designed for adults age 60 and better, and adults with disabilities, and includes a suggested contribution. Reservations must be made by noon, two business days in advance by calling 623-222-1500. get more info    

We're here to help!

For more information about classes and events, please contact us using the information below.
Someone from our Member Service Team will contact you during business hours to answer your questions.

Contact & Visit Us

Our office phone numbers connect to all locations. Our team members can assist you from any location or connect you to someone at another location. We welcome walk-ins and appointments during our business hours. All WeSERV offices are closed for state and federal holidays.

Main Number:
Fax: 623-931-1008

Cochise County Chapter
Monday-Friday 8:00 AM-5:00 PM
Closed for lunch 12:00-1:00 PM, daily
125 S 2nd St, Sierra Vista, AZ 85635 

Pinal County Chapter
Monday-Friday, 8:00 AM-4:30 PM
820 W Cottonwood Ln, #9, Casa Grande, AZ 85122

Santa Cruz County Chapter
Monday-Friday, 8:00 AM-3:00 PM
8 Martan Rd, Nogales, AZ 85621

Southeast Valley Chapter
Monday-Friday, 8:00 AM-5:00 PM
1733 E Northrop Blvd, Chandler, AZ 85286

West Valley Chapter

Monday-Friday, 8:00 AM-5:00 PM
9001 W Union Hills Dr, #8, Peoria, AZ 85382

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